Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

1. Who We Are
SuDSify ("we", "us", or "our") operates the website www.sudsify.co.uk, providing services related to sustainable drainage systems (SuDS), including planning support and drainage design. We are committed to protecting your personal data and respecting your privacy.

2. What Data We Collect
We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, business name (if applicable)
Communication Data: Information you provide in messages or enquiries
Technical Data: IP address, browser type, device details, usage patterns
Usage Data: Website interaction data (e.g. page visits, time spent) via analytics tools

3. How We Use Your Data
We use your data to:

Respond to enquiries and provide requested services
Improve our website and service offerings
Maintain business and administrative records
Comply with legal or regulatory obligations

4. Lawful Basis for Processing
Our processing of personal data is based on:

Consent – when you explicitly provide it (e.g. submitting a contact form)
Contract – when processing is necessary to provide services or respond to requests
Legitimate Interests – such as improving user experience and business operations
Legal Obligation – when required by applicable law

5. Sharing Your Data
We may share your data with:

Service providers (e.g. web hosting, analytics, email delivery)
Professional advisers or subcontractors if needed for project work
Legal authorities when required by law

We do not sell or trade your personal data.

6. Cookies
We use cookies to enhance site performance and analyse traffic. You can control cookie preferences through your browser settings. For more, see our [Cookie Policy].

7. How Long We Keep Your Data
We keep personal data only as long as necessary for the purposes collected, including for legal or operational requirements.

8. Your Rights
Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing activities
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at hello@sudsify.co.uk.

9. Security
We use appropriate security measures to protect your personal data from unauthorised access, disclosure, or loss.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy
We may update this policy occasionally. The latest version will always be posted on this page with the effective date.

12. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
📧 hello@sudsify.co.uk
🌐 www.sudsify.co.uk